Privacy Policy

At Fizara.com (the “Site”), we recognize that privacy is an important issue, and we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect when you access the Site and/or use Fizara’s software or services (collectively, “Services”), and how we use this information to provide our Services to you. This Policy also addresses steps we take to secure the Site and your Personal Information.

This policy does not apply to the practices of companies that Fizara does not own or control, or to individuals that Fizara does not employ or manage.

By accessing or using the Site or Services offered by Fizara, you agree to the terms and conditions of this Privacy Policy, as modified by us from time to time. Please do not access or use the Site or Services, if you object to the terms and conditions of this Privacy Policy.

INFORMATION WE COLLECT: We gather two types of information through the Services: personally identifying information and non-personally identifying information.

“Personally identifying information” (“Personal Information”) is information that individually identifies you, such as your name, address, email address, telephone number. You may be asked to share personally identifying information in order to access and use the Site or Services. For example, we ask you for some Personal Information in order to create an account and we will use that information to provide Services on the Site.

“Non-personally identifying information” (“Non-Personal Information”) is information that does not reveal your specific identity, such as information that your browser makes available whenever you visit a website, and web site use information that is collected by us as you interact with our Site. This log information includes your Internet Protocol address, browser type, browser language, operating system, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our Services.

COOKIES: A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. Upon your first visit to the Site, a cookie may be sent to your computer that uniquely identifies your browser. The job of the cookie is to enable a web server to recognize your browser the next time you come back to a site, and to record information you volunteer upon registering or visiting a site. We use cookies to improve the quality of our service and to better understand how people interact with us. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people use and access the Site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent, however, some features or Services on the Site may not function properly without cookies.

USE OF INFORMATION: Our primary purpose for collecting your Personal Information is to provide you with a personalized, relevant, user-friendly experience on the Site, and to fulfill your request for Services on the Site and/or through the Software we provide as a download from the Site. For example, when you place an order on our Site, we will ask you to create an account with your email address. This information is used to send you appropriate notifications of your order status, software updates, special offers, and new product information. We will also ask for your name, shipping address, payment information, billing address, and phone number. This information is used to fulfill and ship your order to you.

INFORMATION SHARING: We do not share, sell, or rent your Personal Information with other non-affiliated companies or individuals except when necessary to provide the products or Services you have requested.

We may share such information in any of the following circumstances:
1. We have your consent.
2. We use other trusted third parties to perform tasks on our behalf, and may need to share your personally information with them to provide you with the products, Services and information you have requested. For example, credit card processing companies, merchandize distributors, and shipping companies. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures. Unless we tell you differently, those parties do not have any right to use the Personal Information we share with them beyond what is necessary to provide our Services to you. You hereby consent to our sharing of Personal Information for the sole purpose of providing our products and Services to you.
3. We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of the Site, its users or the public.
4. We may store and process Personal Information collected on the Site.
5. We may share your Personal Information in connection with a transfer of ownership of the Site, such as acquisition by or conveyance of the Site to another company.
6. We reserve the right to share with third parties Non-Personal Information which does not personally identify you. We may share aggregated Non-Personal Information with others, so that we can improve our Services.

ACCESS: Personal Information that you provide during purchase is available in your password protected online account. To see and edit your Personal Information, you must enter your email address and password to access your account. You may edit your account information at any time.

We strongly recommend that you use a strong password, change it regularly, and do not share it with anyone. We will never ask you for your password in unsolicited email or phone calls. You will only be asked for your name and password when you initiate the contact and only if the name and password are necessary to correct a service problem.

You may request deletion of your account and Personal Information we have about you by sending an e-mail to privacy@fizara.com. If we delete information in response to your request, we will not continue to use it; however, some residual information may remain in backup records or records of deletions.

EMAIL OPT-OUT: In the event that you do not wish to receive future email messages from us, please follow the opt-out directions contained in the email messages you receive from us.

INFORMATION SECURITY: We are committed to safeguarding your Personal Information. We use industry-standard security measures to protect against unauthorized access to, alteration, disclosure, or destruction of data. Your account information is stored on a secured server behind a firewall. We also use Secure Socket Layer (SSL – a specialized encryption and security technology) to protect your account information, by creating secure encrypted connections between our Site and your browser when we require sensitive information such as your password or credit card number. This measure is designed to guard against interception of this information while it is on the Internet. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure, including information you provide to the Site. As a result, although we have appropriate security measures in place to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us through the Services or in connection with the Site. You acknowledge and agree that any information you transmit through the Services, or upload in connection with the Site, is transmitted or stored at your own risk. We will not be responsible for any unauthorized access to your personally identifiable information.

LINKS: The Site or its Services may contain links to website offered by third parties outside of our control. Such third party web sites have their own information collection and sharing practices. When leaving the Site by linking to a third party web site, you should review the privacy policies associated with that web site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply our endorsement of the linked site, or its contents.

CHILDREN: The Site does not knowingly collect personally identifying information from children under the age of 13. In the event that we learn that we have collected such information from a child under 13 without parental consent, the information will be deleted from our database as soon as reasonably possible

CHANGES AND NOTIFICATION: We reserve the right to change this Privacy Policy at any time. All changes will take effect immediately upon our posting of the revised Privacy Policy on the Site. We therefore encourage you to refer to this policy on an ongoing basis so that you are aware of our current Privacy Policy. Your use of the Site and/or Services after any changes to the Privacy Policy constitutes your acceptance of the new Privacy Policy.

Communications regarding this Privacy Policy should be directed to: privacy@fizara.com. This Site is owned and operated by Fizara LLC.

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